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#1 2016-09-11 13:11:26

gav
Membre
Inscription : 2016-09-11

Pictures dont upload

I installed DotClear in Softaculous but cant seem to get pictures to display, it seems to upload but then cant display them.

When editing it shows  broken picture icon, and the media shows the file name but no image. If I try and view the image I get the following message

Not Found

The requested URL /public/image.jpg was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

how do i correct this, i cant do much till I can get photos working on it.

Thanks

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#2 2016-09-11 16:41:21

Philippe
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Lieu : Toulon
Inscription : 2004-06-13
Site Web

Re : Pictures dont upload

It may be a permissions problem, but I don't know how the softaculous installation works. Do you have a normal access to your server (FTP) ? What are the permissions on your public folder ?

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#3 2016-09-11 17:04:24

gav
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Inscription : 2016-09-11

Re : Pictures dont upload

hmm, not sure how to find out. what permissions should they be?

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#4 2016-09-13 19:48:14

gav
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Inscription : 2016-09-11

Re : Pictures dont upload

Seems it WAS the permissions. my host sorted it out - sort of!

I am finding that I can get PNG images to display but JPG do not. The media center displays the file name but cant show a thumbnail or display image in the blog itself?

oddly the host support say they can see images even though I cant. I have tried different themes, renaming and re uploading the images, clearing my browser cache, and viewing on a different browser and a separate device - now im stumped!

Dernière modification par gav (2016-09-13 19:49:06)

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#5 2016-09-15 18:30:22

gav
Membre
Inscription : 2016-09-11

Re : Pictures dont upload

Anyone got suggestions? My page shows Jpegs but not PNGs. Even in design mode the jpegs dont show even though the file name is listed.
Im completely at a loss what to do about it now.

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#6 2016-09-16 19:39:02

ben_griffith
Membre
Lieu : Wiltshire
Inscription : 2009-09-28

Re : Pictures dont upload

If the provider support can see your jpg but you can't, that means that you have display issue. Also, your pictures should be stored in Public folder and not in your directory equal with your main index start page.


I Dotclear.

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#7 2016-09-16 21:42:10

gav
Membre
Inscription : 2016-09-11

Re : Pictures dont upload

Just checked and all images are in the public folder as you say. Everythhing seems to be as it should but its not working.

Oddly in firefox Reader View the image will show and remain if i go back to normal view but if i refresh the page the jpg vanishes again.

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#8 2016-09-17 04:54:41

ben_griffith
Membre
Lieu : Wiltshire
Inscription : 2009-09-28

Re : Pictures dont upload

@gav
Sorry, read your messages on a iphone yesterday. The error page was for  /public/image.jpg.

Where exactly you don't see the JPGs? In or only in Media Media Manager or when open your blog?

Do you have running a software with settings to control web browsing? I have seen a lot of anti-software that controls web browsing and may have a setting not to show JPGs.


I Dotclear.

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#9 2016-09-17 20:59:14

gav
Membre
Inscription : 2016-09-11

Re : Pictures dont upload

I cant see them when I view my blog (have tried tablet,phone and desktop PCs). And I cant see them in media manager either.

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#10 2016-09-18 11:38:28

ben_griffith
Membre
Lieu : Wiltshire
Inscription : 2009-09-28

Re : Pictures dont upload

Can you try this?

Open a new entry and in "source", enter:

<p><img src="http://media.dotaddict.org/pda/tdc2/grayscale/.grayscale_s.jpg" style="float: left; margin: 0 1em 1em 0;" /> Pellentesque eros nulla, dapibus vel, tempus molestie, malesuada eget, enim. Donec consectetuer, elit nec adipiscing placerat, arcu pede lobortis enim, a venenatis nunc nisl id mauris. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos hymenaeos. Suspendisse potenti. Ut varius, velit vel tempus eleifend, turpis ipsum ornare turpis, elementum congue ligula metus quis massa. Vivamus mi pede, dictum eget, ornare eget, faucibus in, nisi. Pellentesque ullamcorper lorem a felis. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos hymenaeos. Nunc dictum tristique metus. Maecenas tempus neque in justo facilisis ornare.</p>

Then save and see if the image in in your entry in Dashboard as well as online in your blog.

The the same with one of your own images:
Upload an image into your directory outside your dotclear blog (use either FTP or the File Manager in your domain).

A screenshot of what you see would help.


I Dotclear.

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#11 2016-09-21 20:17:40

gav
Membre
Inscription : 2016-09-11

Re : Pictures dont upload

Tried what you said but not all went well - However my web host seems to have finally sorted out whatever the problem was.

thanks for the input anyway!

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